• Tel +1 (403) 870 1790
  • info@starmoving.ca
  • Fax +1 (403) 568-1790

full service moving and exceptional service

moving made easy

Residential and Commercial Moving

We assist our clients with local and long distance moving for both residential and commercial needs. We also assist in office moving. We have a variety of truck sizes to suit your needs, ranging from 1-5 tonnes, and between 16 and 26 feet long.

Emergency Service

At any time of the day, you can call us at +1 (403) 870-1790 for emergency moving or related services.

Delivery

We provide delivery services, moving items from the store or other location to your residence, offering competitive pricing

Assembly and Disassembly of Furniture

We will go a step further, and for any furniture items our team will help you disassemble and assemble furniture before and after your move

Dumping

We will assist in the safe disposal of household waste that cannot be disposed normally and must be taken to a dumping site.

Easy Car Move

We will assist in transporting your vehicle if you will be moving a long distance. Please call (403) 614-0700 for more details

We provide a variety of supplies to assist with your move

We provide various sizes of boxes, packing tape, labels and stationery, shrink wrap

Plan Your Move

Use the form below to schedule a booking with us. We'll get in touch with you to finalize the details. Note: all fields are required
Name:
Email:
Telephone:
Move Date:
From Location Type:
From Address:
From City:
To Location Type:
To Address:
To City:
Contact Preference: Telephone
Email

About Us

Star Moving inc. was founded in 2001, out of Calgary, Alberta. our business focuses on providing moving and related services. we provide a range of services including residential and commercial moving, long distance moving, express delivery (hotshot), office moving, truck rental, dumping. we also provide packing supplies. we are known for competitive pricing, superior customer service, and on-time delivery. we provide free estimates and also take care of your urgent needs as we have staff available around the clock. Our core values are integrity, commitment, and excellence

Integrity


At Star Moving Inc. we stand for honesty and truthfulness, which is reflected in the work we do. We believe in honesty and doing things the right way - both in our own business, and for those who we work with.

Commitment


We are loyal to our clients, and maintain a personal interest in their success. We are dedicated to the success of our clients, and will give our best effort every time to accomplish this.

Excellence


At Star Moving Inc. we give our best effort in each and every task and activity. We are not satisfied by simply meeting the needs of our clients - we strive for perfection.


  • Ensure there is adequate parking for the moving van
  • Arrange elevator times for both your origin and your destination
  • Remove glass shelves from cabinets
  • Secure lids tightly on all liquids
  • Defrost and clean fridges and freezers prior to moving day
  • Tape open foodstuff boxes and bag them in plastic grocery bags for extra security
  • Bundle brooms, mops, skis and garden tools together for easy handling
  • Secure loose cords with garbage bag ties and take them with you
  • Take jewellery, valuable or fragile items, unwrapped floor lamps, currency, documents, collections, pets and any open cartons in your own vehicle
  • Mark all boxes and especially the "need-right-away-items" for when you arrive. Plan to eat out, or order your meal in - for the first night
  • Wrap fragile articles using two layers of unprinted newspaper for each glass, dish, figurine, etc. Wrap firmly but loosely enough to provide a cushioning effect
  • Don't overcrowd boxes. Articles should cushion each other. The top of the box should close with slight pressure. Don't mix incompatible items (like books with glasses)
  • Pack lampshades, mirrors, pictures, etc. in special cartons designed for these items. Tape boxes across tops and edges. Seal every opening tightly
  • Pack your belongings room by room to make unpacking easier. Label each box with the room the box is designated for with a brief description of the contents
  • Mark items you will require immediately, and mark delicate items "FRAGILE"
  • Don't pack paints, turpentine, pressurized cans, corrosive items like bleach or any flammable liquid. The law prohibits movers from carrying flammable items. Properly dispose of items which could cause fire or damage
  • Use unprinted newspaper or tissue paper. Newspaper ink can soil and even damage some items. Two inch plastic tape and a utility knife are recommended
  • When packing computers, use original cartons when possible. If not, use a box strong enough to hold the computer and pack it with unprinted newsprint. Do not use bubble wrap or any material that could cause static. Remove all ink cartridges from the printer

What can I do to keep costs down during my move?
If you're engaging professional movers, you should mention your cost concerns during your initial call with an association on the phone. Similar to hotels or airlines, many moving companies have a descending scale of prices that reflect supply and demand on a particular day. Generally, the summer months are the busiest. Saturdays and the beginning and end of each month are busy year-round. The less busy times tend to be Monday through Thursday in the middle weeks of the month. If you are flexible with your move date - an overlap between when you need to be out of your old home and are able to get into your new home helps- you're certain to get the best availability. Additionally, your sales person can provide advice on other cost-saving measures, including efficient preparation in advance of moving day.

Can I keep costs down by having a family member or friend help with the move?
Certainly. Having your friends move you in a rented truck is certainly the lowest-cost option-assuming nothing is broken. If items are damaged, it's generally difficult to get an insurance carrier to replace them. If you choose to hire professional movers, your friends can be most helpful in preparing for the move--packing boxes, shovelling a pathway in the snow between the moving truck and the door, or caring for your pets or children. On moving day, you should let the professionals handle the job entirely - they are trained and therefore best suited to carry the weight and negotiate the difficult access ways. Remember that you're paying your moving crew by the hour, and generally speaking, having non-professionals on the job alongside them only slows things down and costs you more in the long run. Also, most mover's insurance companies will not cover damaged goods if anyone other than the moving company loaded or unloaded them.

How is the cost estimate determined on a local move?
Most moving companies base their estimates for local moves on an hourly rate, which includes drive time from the moving company to your original home to your destination and back again to the moving company's home base. Some customers are surprised by the extent of the drive time costs, which result from the fact that moving trucks can not travel as fast as passenger cars on the highway, and are often excluded from non-truck routes, resulting in longer trip mileage and travel time.

Do I need do anything special if I live in a high rise apartment building?
Most apartment buildings will set an elevator aside for moving; which can very busy at the beginning and end of the months. Be sure to coordinate with your move and elevator times; and book the elevator for an extra hour than estimated due to unforeseen circumstance such weather, traffic jams, breakdown of moving trucks, unexpected delays etc.

Is labour the only moving cost I will experience?
Labour represents the majority of the moving expense. However, you should also budget for packing supplies-boxes, tape, bubble wrap, pads, etc. Most moving companies sell these items to customers for less than the customer would pay at a retail outlet.

Are there any "unexpected" costs I should be aware of?
Generally, unexpected costs result from a breakdown in communication between the customer and the moving company. Do not be in a rush when you are booking your move. Taking the time up front to talk to your sales person will make both parties better aware of the situation they will encounter on moving day. For example, have you remodelled your house since you moved in? If so, some of the furniture that went in originally may not come out the same way. Have you purchased any furniture that had to be assembled in your home?

How accurate will the cost estimate for my move be?
Most moving companies' estimates are non-binding. This means the actual cost may vary a little or a lot from the original estimate. The best way to ensure that your move comes in on-target with your estimate is to offer as much information as possible at the time of the estimate. Since costs are projected based on an hourly rate, neglecting to mention a major point of the move at the time of the estimate does not mean that your move will cost less, but rather that your moving crew will be less prepared to do it. They may show up with fewer movers or trucks or equipment than they would have brought had they known up front what the situation would require, which may increase costs. Because you're paying by the hour, if the move takes less time than was estimated, your actual bill will be reduced accordingly.

Should I tip my movers?
If you feel that the job was done efficiently and effectively, you should feel free to tip your movers accordingly. There is not a set amount of gratuity expected by movers as there is by servers in restaurants. This is mainly due to the fact that a bill for moving services rendered is typically much larger than a bill you would pay for a meal. No mover would expect to receive 15% of the bill as a tip. On average, a good mover would usually receive about the equivalent of $3 to $5 per hour worked as a tip. On an easy, short move, they might get less while extremely difficult moves often yield bigger tips. At the end of day the choice is yours to make.

Can the kids "hang out" and watch the move?
We recognize that children of a certain age are fascinated by the moving process, but for their own safety, we recommend that they stay with neighbours or friends on moving day. If you would really like to expose them to the excitement and frenzy of the moving process, be prepared to supervise them carefully to ensure that their safety is not compromised.

Can the movers transport my pets?
Unfortunately, there is no safe place in the moving truck for pets to ride. They can not be transported in the cab for insurance reasons, and the box of the truck is inappropriate due to lack of climate control and the danger posed by potential shifting of heavy objects. Generally speaking, moving day is traumatic for most pets. The best way to ensure their physical and emotional safety during the move is to secure them at a neighbour or friend's home, or in a professional kennel if necessary.

I have no transportation on moving day. Can I ride in the cab of the moving truck?
Unfortunately, most moving companies cannot transport customers for insurance reasons.

I think my home will close by the first of the month, and would like to move as soon as possible thereafter. Can I move that same day?
Unfortunately, a complicated process such as a home closure or completion of construction is often delayed due to unforeseen variables and extenuating circumstances. Save yourself the stress--if at all possible, pad in few days. Consider booking your move 5-7 days after the estimated time your new home should be available.

I want to do some packing and moving of small items before the movers arrives. What areas would be most helpful?
Focus on packing, not moving. You'll be amazed how quickly many helping hands-either professional movers or your friends-can carry all of your boxes. Don't waste time trying to move these items yourself. Rather, focus on packing boxes so when the help arrives, you're ready. You should prioritize your preparation into three areas:

  • Sort and dispose of any unneeded items through garage sales, donations to charitable organizations, or gifts to friends and family.
  • Pack areas you don't use often, such as basements, garages, and attics.
  • Should time permit, consider moving some of the smaller items yourself ;focus on pets, plants, pictures, collectibles and highly sentimental items.

How can I prepare things to help save time and money?
The two most time-consuming tasks for movers are usually moving boxes and disassembling/assembling furniture. Try to have your beds, tables and desks disassembled ahead of time. Use as many similar size boxes as possible, pack them well and tape them closed. Rubbermaid containers are an excellent alternative. Boxes and square furniture are usually loaded on the truck first. Place all your boxes in one area towards the front of the house but not in the way (a garage is excellent for this). Use the same strategy when unloading.

What should I do with my household plants and garden shrubs?
Such items can be moved if properly packed, but professional movers will not insure live plants, which can be traumatized by motion and temperature extremes. And of course, plants cannot be stored.

What should I do with hazardous items?
Even professional movers do not move items such as propane tanks, firearms and aerosols. It may be better to dispose of such dangerous items than to try and move them to your new home. Alternatively, you may wish to simply secure them in a safe place on moving day. Additionally, make certain to empty the gas out of any gas-operated items (lawnmower, weed wacker, etc.) prior to moving.

I would like to get rid of things before I move, but I'm really too busy to take the time.Is it okay to move everything and hold a garage sale at my new home?
While it may be time-consuming, getting rid of items prior to your move is time well spent. Keep in mind that movers are paid by the hour, so it isn't economical to pay them to move items you're only going to throw away later. Same goes if you're moving independently with the help of your friends--they may become frustrated knowing that they spent a portion of their weekend helping you carry boxes full of old stuff, only to find that you ended up throwing them out at your destination!

I'm on a limited budget, and can only afford to hire professional movers for a portion of my move. What should I ask them to do?
Have your moving crew move the dining room, living room, and bedroom furniture, as well as appliances. And of course you'll want their help carrying heavier, larger items such as bureaus, desks, tables and sofas. Consider moving boxes, lamps, plants, and the many other odds and ends yourself.

What can I do to ensure that my belongings end up in the correct room?
Pick a labelling system and use it consistently. You can either color code your belongings based on the rooms at your destination -bedroom: red; living room: blue, etc..(Excellent idea); or label the boxes with some consistent shorthand to denote their location (DR for dining room, MBR for master bedroom, etc.) If possible, boxes should be labelled on 3 sides.

I've got filing cabinets full of paperwork. Do I need to empty them?
You should always empty filing cabinets completely, especially if they have counterweights.

What do I need to do to prepare my appliances for the move?
The moving crew can prepare most of these items for the move. However, you should make certain that your dishwasher, fridges, freezer, microwave, and washing machine are empty. Additionally, movers are not electricians or plumbers-you should arrange for the appropriate professional to disconnect your dishwasher, chandeliers, refrigerator with water connection, etc. Most importantly, movers are not licensed to disconnect gas.

How will the movers know what items to take and what to leave behind?
Keeping the lines of communication open with your moving crew is critical during both the packing and moving process. If you have some items that should stay behind at your old home and some that go to your new home, you must clearly mark which is which. In order to avoid inadvertently leaving something behind or discarding a valuable item, your moving crew will move ALL items in your home, unless instructed otherwise. It is your responsibility to walk through your old home and do a final check for any overlooked items before the moving trucks departs for your new home.

How long do you have to wait to plug in a fridge after moving it?
In general, you should wait 2-3 hours. If the fridge was laid down, you should wait 5 to 6 hours. However, this is only required if you laid it down on the wrong side. This problem can be virtually eliminated by laying it down with the suction line, (the largest diameter pipe coming out of the compressor) downward.

Can the crew members arrange the furniture to my liking in my new home?
Absolutely. However, please remember that you are charged by the hour, so having a plan in mind before arriving at your new home will save a lot of time and money.

I've got possessions that I want treated with extra-special care. How can I guarantee this?
You should consider moving jewellery, artwork, pictures and other small valuables yourself in your vehicle. As for larger valuables, point these items out to your moving crew. You should feel confident that your movers will pay special attention to any items you have designated as having high monetary or sentimental value. Most moving companies will have some variation of a "high value declaration" form and will request that you itemize all such items to ensure that they receive special attention.

If I have items that I absolutely need on move day, should I point them out to my crew?
With essentials such as medication, cosmetics, toiletries, a change of clothing, bed linens, towels, and toilet paper that will be needed immediately upon arrival at your new home, you may wish to transport them yourself in your personal vehicle. Alternatively, mark these boxes and draw them to the crew's attention, giving them specific instructions as to where to place the boxes in your new home.

I'm scaling down to a smaller home. I know my furniture will fit. Does that mean I'm all set?
Unfortunately, possibly not. Many people overlook the space that smaller items such as knickknacks, photos, CD collections, books, spare clothes, etc. will take up. If in doubt, you may wish to consult with an interior decorator or other professional with experience in evaluating space.

Can the moving company dispose of excess trash?
Yes, but there is a charge for items taken to the dump, both for labour involved in driving to and from the dump, as well as a disposal fee imposed by the management of the waste disposal location.

Is it possible to move during inclement weather?
Professional movers are prepared to move during rain, sleet, or snow if need be. They come equipped with supplies to keep your belongings safe from the elements. However, in an effort to keep costs down, you may wish to shovel or rake or otherwise clear the access in preparation for their arrival rather than paying your moving crew their hourly rate to remove such obstacles.

I am scaling down to a smaller home. I know my furniture will fit. Does that mean I'm all set?
Unfortunately, possibly not. Many people overlook the space that smaller items such as knickknacks, photos, CD collections, books, spare clothes, etc. will take up. If in doubt, you may wish to consult with an interior decorator or other professional with experience in evaluating space.

Can the moving company dispose of excess trash?
Yes, but there is a charge for items taken to the dump, both for labour involved in driving to and from the dump, as well as a disposal fee imposed by the management of the waste disposal location.

Is it possible to move during severe weather?
Professional movers are prepared to move during rain, sleet, or snow if need be. They come equipped with supplies to keep your belongings safe from the elements. However, in an effort to keep costs down, you may wish to shovel or rake or otherwise clear the access in preparation for their arrival rather than paying your moving crew their hourly rate to remove such obstacles.